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Literacy Publications Literacy
and Access to Administrative Justice in Canada
Ottawa: CCAT, 2005. Bilingual. 191 pages total
 This
book provides information about literacy, plain language, and
the
steps that administrative tribunals can take to develop and implement
a literacy program. There is a section on case law that summarizes
recent jurisprudence on literacy and access to justice. The book
contains extensive lists of resources – in books, articles,
and web sites. A CD of the book is included.
Download
in PDF (422 KB)
The book can also be purchased by contacting the Executive Director of CCAT at ExecutiveDirector@ccat-ctac.org.
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Introduction to Administrative Justice
and to Plain Language.
Ottawa: CCAT, 2007. Bilingual. 185 pages total.
 This
book describes the administrative justice system—the tribunals
and how they are run, the decision-makers, the role of lawyers, responsibilities
of applicants and respondents, witnesses, the hearing itself, the appeal
process, and alternative dispute methods. It is a guide for tribunal
staff and members and for others who need to know how the system functions.
The book also introduces readers to plain language principles and techniques
and contains a plain-language glossary of administrative law terms.
Download
in PDF (726 KB)
The book can also be purchased by contacting the Executive Director of CCAT at ExecutiveDirector@ccat-ctac.org.
Plain-Language Guide for People with Low Literacy Skills
Ottawa: CCAT
Most applicants to administrative tribunals know little or nothing
about the administrative justice system. This downloadable guide explains
the whole tribunal process clearly and simply—what administrative
tribunals are, their purpose, the process, and what the applicant is
supposed to do.
Download
in PDF (225 KB)
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