Online Literacy Course Who
should take this course?
Staff and members of administrative tribunals and others
involved in the process will benefit from this course.
If you make tribunals' communications - written and visual -
clear and easy to understand, you can truly point to "equal
access to justice."
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If you are not a member and have registered to take this course,
please click here to login.
Why the course is needed
Most participants, especially those unrepresented by counsel, probably
find the whole administrative tribunal process unfamiliar and a
bit frightening. And many clients face this situation without being
able to read or write very well.
This course will enable you to make your tribunal's communications
— written, visual, video — clearer and easier to understand
by using plain language techniques.
Participants with low literacy will benefit the most from plain,
simple, and clear documents, brochures, forms, and letters. But
plain language helps everyone understand quickly what is being said.
Legal terms are often not understood by non-lawyers so clear communication
will make life easier for clients and for you in your daily work.
Course content
- Understanding the problem
- Recognizing the needs
- Getting understood
- Meeting the needs
The course is presented through a blend of video presentations
— by participants with low literacy, by chairs and members
of tribunals, by lawyers who appear before tribunals — downloadable
slide shows in PowerPoint, information on all aspects of literacy,
links to a wide variety of number of documents to assist you in
making your administrative tribunal more “user-friendly”
for all, not just those with low literacy skills.
Cost
- For non-members: $50
- For members: no charge
To become a member, click
here.
Registration
You can register online.
Or, you can print a registration form (in Word or PDF) and mail
it, along with a cheque or money order payable to CCAT, or credit
card information, to:
Council of Canadian Administrative Tribunals (CCAT)
University of Ottawa, Faculty of Law (Common Law)
57 Louis Pasteur
Ottawa, ON K1N 6N5
Fax #: 819-684-7703
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