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Symposium 2022

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CCAT Virtual Symposium Series 2022

April-May 2022

CCAT will present the 37th Annual Symposium virtually again in 2022 to enable everyone to celebrate Canada’s administrative justice community and talk about the opportunities ahead of us.  Plan to take advantage of what the CCAT Symposium has become known for – a diverse and thought-provoking program that will inspire, educate and empower.

Last year’s Symposium series was presented in bite-sized, 90-minute sessions and was so popular that we’ve decided to do it again.  Join us each Thursday from April 7 through May 12 for sessions featuring outstanding keynote presentations and interactive workshops all designed to challenge you to learn new and inventive ways to break through the status quo in this ever-changing time.

Waneek Horn Miller will kick off the series on Thursday, April 7, 2022.  Join us and learn from Waneek’s compelling story of courage and resilience.

So, grab a coffee and get ready to Connect, Learn, and Be Inspired!

Make sure to include the CCAT Virtual Symposium Series on April 7, 14, 21, 28, May 5 and 12 starting at 1:00 p.m. (Eastern) on your 2022 calendar!



Check out the full program details.

All of the sessions will be recorded and available for full series registrants.



  • This program contains 4 hours and 45 minutes of EDI Professionalism content
  • This program contains 2 hours and 45 minutes of Professionalism content.

Individual sessions:

  • April 7:  1 hour of EDI Professionalism content.
  • April 14:  1 hour and 45 minutes of EDI Professionalism content.
  • April 21:  1 hour and 30 minutes of Professionalism content.
  • April 28:  30 minutes of Professionalism content.
  • May 5:  1 hour and 30 minutes of EDI Professionalism content.
  • May 12:  45 minutes of EDI Professionalism content and 45 minutes of Professionalism content.


The Law Society of British Columbia has approved the CCAT Symposium full series (6 webinars) as a course for up to 8.5 hours of Continuing Legal Education (CLE). 


April 7 – Finding Common Ground Through Dialogue 1 hour
April 14 – Addressing Trauma: A Practical Approach for Administrative Tribunals 1.5 hours
April 21 – Storytelling for Your Users 1.5 hours
April 28 – Common Sense: Not so Common? 1.5 hours
May 5 – Critical Theories for Tribunals 1.5 hours
May 12 – How to access your justice: tips to improve Tribunal design 1.5 hours
Finding Common Ground Through Dialogue – Waneek Horn-Miller – April 7, 2022

While working for the National Inquiry into Missing and Murdered Indigenous Women and Girls, Waneek Horn-Miller knew process was just as important as results. The inquiry sought to expose the underlying causes of violence in this country—and make recommendations to eliminate them—in a timely, organized fashion.  But this had to be balanced with the emotional needs of participants—their deep need to be heard, validated, and humanized.  In other words, it needed to grant victims, and their families, the opportunity to tell their stories and heal.

Waneek unpacks the hard but necessary work ahead of us if we want to move to a place of shared understanding.  If the administrative justice community is committed to the true spirit of reconciliation, we need to make it a way of life—a cornerstone of how we proceed as a multicultural society—and not just a destination. To Horn-Miller, this takes listening, and dialogue; it means extending empathy to those with different outlooks, and not shying away from debate; it means solutions-based thinking rooted in our shared aspirations.

No matter what role you play in your Tribunal, join Waneek to listen and learn what reconciliation is all about—a way of addressing wrongs, living in harmony, and healing for those who need it most – and take back strategies to design a new path forward within your organization.

Click HERE for Waneek Horn-Miller’s biography

Addressing Trauma: A Practical Approach for Administrative Tribunals – April 14, 2022

There is a growing awareness of the need to be trauma-informed. Trauma is present at every stage of the process, from the questions litigants may ask registry staff, to the courtroom set-up, to credibility assesment.  Yet we have few practical tools to manage these needs.

We’ve brought together various stakeholders with the following mandate: tell us how, on a daily basis, you deal with this great challenge?

Moderator:  Mélanie Raymond, Administrative Judge, Tribunal administratif du travail


  • Chantal Michaud Counsel, Directeur des poursuites criminelles et pénales
  • Annick Legault, Immigration Lawyer
  • Julie Morin, Member, Immigration and Refugee Board of Canada


Click HERE for presenter biographies

Storytelling for Your Users – April 21, 2022

Learn ways to improve user experience through storytelling.  This session will explore using graphic design to communicate complex information to tribunal users and will delve into active-sensemaking –a technique that elicits user experience via users’ own stories about their experiences with your tribunal.

Moderator:  Emily Drown, Chair, British Columbia Employment and Assistance Appeal Tribunal:


  • Laurie Webster, Owner, QED Insight
  • Terry Miller, Organization Development Consultant


Click HERE for presenter biographies

Common Sense: Not so Common? – April 28, 2022

Challenge the notion of common sense with a view to better understanding and applying common sense in adjudicative settings. Is common sense “sound and prudent judgment based on a simple perception of the situation or facts” or “a grab-bag of unjustified beliefs and incoherent intuitions”? This session will explore common sense from a diversity of perspectives with a view to identifying opportunities to improve decision making and adjudicative processes.

Moderator:  Stephania P. Luciuk, Commissioner, Canada Energy Regulator


  • Anita Szigeti, Principal Lawyer at Anita Szigeti Advocates
  • Kerri Froc, Associate Professor, University of New Brunswick (UNB) Law, and a Trudeau and Vanier Scholar
  • Josee Audet, Administrative Judge, Tribunal administratif du travail


Click HERE for presenter biographies

Critical Theories for Tribunals – May 5, 2022

This panel will provide invaluable insights and discuss critical theories in various areas, such as race and disability, and their relevance and applicability to administrative tribunals. We will tackle questions such as:

  • What are critical theories, and why should adjudicators know about them?
  • What can adjudicators take away from critical theories?
  • How does this impact my work?
  • Should tribunals incorporate these theories into their processes? If yes, how?

Join us to take a deep dive into critical theories and understand how they impact the lives of those appearing before us.

Moderator:  Carmelle Salomon-Labbé, Associate Director, Office of Appeals, Discipline and Faculty Grievances, University of Toronto


  • Donna E. Young, Founding Dean of the Lincoln Alexander School of Law, Ryerson University (soon to be renamed)
  • Patricia DeGuire, Chief Commissioner, Ontario Human Rights Commission
  • Odelia Bay, PhD Student at Osgoode Hall Law School, York University


Click HERE for presenter biographies

How to access your justice: tips to improve Tribunal design – May 12, 2022

We know that access to justice is vital.  If those who want to use our services experience barriers when they walk through our doors—virtual or otherwise—we are failing them.

This session will address the design of tribunals, and how they must be created with the user in mind to be effective.  Professors Laverne Jacobs and Sule Tomkinson will present the findings of their research on access to administrative justice for members of marginalized communities through an examination of the Social Security Tribunal of Canada’s (SST) Navigator Service and will provide tips to improve tribunal design to support and empower administrative tribunal users.

Moderator:  Candace Salmon, Member, Social Security Tribunal of Canada


  • Laverne Jacobs, University of Windsor, Faculty of Law
  • Sule Tomkinson, Associate Professor, Department of Political Science at Université Laval and Director of Centre d’analyse des politiques publiques
  • Edith Bramwell, Chairperson, Federal Public Sector Labour Relations and Employment Board


Click HERE for presenter biographies


CCAT Members Price per person:
Full Series Package (6 webinars) $450 plus applicable taxes
Three-Webinar Package $300 plus applicable taxes
Single Webinar $200 plus applicable taxes
Full Series Package (6 webinars) $525 plus applicable taxes
Three-Webinar Package $330 plus applicable taxes
Single Webinar $220 plus applicable taxes
Full Series Package (6 webinars) $45 plus applicable taxes


Three-Webinar Package $25 plus applicable taxes


Single Webinar $10 plus applicable taxes



Cancellation:  Participants cancelling prior to March 31, 2022 receive a full refund less a $25.00 administration fee. Written notification by e-mail will be accepted. Participants cancelling after this date forfeit 100% of the registration fee, although substitutions can be made at any time.

Simultaneous interpretation will be available.

For more information, contact Cindy Hick in the CCAT office.