September 12, 2016
Literacy and Access to Administrative Justice in Canada
Ottawa: CCAT, 2005. Bilingual. 191 pages total
This book provides information about literacy, plain language, and the steps that administrative tribunals can take to develop and implement a literacy program. There is a section on case law that summarizes recent jurisprudence on literacy and access to justice. The book contains extensive lists of resources – in books, articles, and web sites. A CD of the book is included.
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