Job Board

The City of Thunder Bay provides exceptional quality of life to those who live, work,  and play in Thunder Bay – a culturally vibrant, economically diverse community with a  metro population of over 120,000. Located on the north shore of Lake Superior, under  the protective watch of the Sleeping Giant, Thunder Bay is rich in people and resources,  and connects Northwestern Ontario to the world. We value our high quality of life and  promote a clean, green, beautiful, and healthy community that provides economic  opportunity, respects diversity, and provides affordable and safe neighbourhoods that  are accessible to all. 

The City of Thunder Bay is a place where art, culture and nature come together! Lead with purpose. Empower your team. 

At the City of Thunder Bay, Our City Runs on People Like You. Together, we’re  building a workplace where everyone belongs – where your leadership enhances lives,  strengthens community, and supports the people delivering court services every day. This includes our Court Services team, where your expertise, vision, and values make a  lasting impact. You will be part of a work environment that supports respectful  interactions, meaningful opportunities to grow, and a culture that promotes well-being  and collaboration. 

Thunder Bay offers more than a fulfilling career. With its natural beauty, affordability,  and strong sense of community, it’s a city where you can grow personally and  professionally. 

Where You’ll Make a Difference Every Day 

As the Manager Court Services, you’ll be responsible for providing strategic leadership  and the effective, efficient, and integrated approach to the management of the Court  Services Section, and its overall administration and development, and related  accounting and financial reporting requirements. 

Whether you live in Thunder Bay, are looking to return, or are excited to make the City  your new home, join a team where your skills, expertise, and presence make a real  impact on the community. 

How You’ll Support the Team 

In this role, you will: 

• Participate with the Director in planning and implementing short- and long-range  goals and objectives and ensuring quality service. 
• Develop, implement, and monitor policies and procedures, consistent with  legislative requirements, Municipal Partner, and Corporate objectives for the  effective operation of the Section. 
• Act as an agent on behalf of the local area municipal partners and meets the  obligations set out in the Memorandum of Understanding, the Local Side  Agreement and the Inter-Municipal Agreement. 
• Participate, as a member of the Revenue Division Leadership Team by providing  input into Division organizational and operational reviews, human resource  management, budget issues, technical matters, and major issues management.  Also participate by providing input into the identification and development of  Divisional policies, strategic initiatives, projects, and priorities. 
• Be responsible for the review, evaluation, and development of new processes  and workflows based on legislative changes and statutory programs pertaining to  Court Services. 
• Provide functional and technical advice, guidance, explanations, and expertise to  internal and external stakeholders. 
• Develop, manage, and liaise with key stakeholders in the justice system, City  departments, municipal partners, general public, federal and provincial  government ministries, and outside agencies to ensure services and reporting  requirements are effectively managed. 
• Develop and oversee the collection of outstanding fines in accordance with the  City’s collection policy and the Ministry of Attorney General’s write-off guidelines. • Act as Clerk of the Court and Commissioner for taking affidavits. 

What You Can Count On With Us 

We’re proud to offer a workplace where your well-being, growth, and sense of purpose  come first. As part of the City of Thunder Bay, you’ll enjoy: 

• A competitive salary that reflects your expertise 
• A matching pension plan to help you build long-term financial security • Comprehensive health, vision, and dental coverage, plus life insurance for peace  of mind 
• Generous paid vacation and holidays, with the option to purchase additional  leave days when you need more time off 
• Access to a confidential Employee and Family Assistance Program (EFAP) and  wellness initiatives to support your overall health 
• Leadership development and tuition reimbursement programs, so you can  continue to grow your skills and career 
• A culture of recognition and appreciation, with staff events and programs that  celebrate your contributions 
• The opportunity to lead a dedicated and talented team, who are highly respected  within the Corporation 

What You’ll Bring to the Team 

Here’s what will help you succeed as a Manager Court Services: 

• Degree in public or business administration, commerce, or related discipline; and • Six years’ experience in court administration or 
• Diploma in public, business or judicial administration, or related discipline; and eight years’ experience in court administration 
• Minimum five years of progressive management/supervisory experience, preferably in a unionized environment 
• Extensive knowledge, demonstrated ability to interpret regulations/legislation and processes related to court administration matters 
• Experience working with the ICON system (Integrated Court Offences Network) 

Belonging, Inclusion, and Your Privacy 

The City of Thunder Bay is proud to be an equal opportunity employer. We encourage  applications from Indigenous peoples, persons with disabilities, members of visible  minority groups, women, and members of the 2SLGBTQ+ community. We are  committed to a recruitment process and work environment that is inclusive and barrier free. 

If you need an accommodation during any part of the recruitment process, let us know  — we will work with you to meet your needs. 

For privacy and fairness, please do not include photos, ID cards, driver’s licences, or  police record checks with your application. These documents will only be requested if  you’re successful. 

General Information: 

As an equal opportunity employer, the City of Thunder Bay encourages applications  from Indigenous peoples, persons with disabilities, members of visible minority groups,  women and members of the 2SLGBTQ+ community. 

Ontario Human Rights Code

It is a contravention of the Human Rights Code of  Ontario to discriminate on the basis of: race, ancestry, place of origin, colour, ethnic  origin, citizenship, creed, sex, sexual orientation, marital status, family status, disability,  age, record of offences, gender identity or gender expression. Therefore, a resume  submitted to the City must not include references to any of the above  characteristics. Do not include: 

• Photos 
• Any certificates that have photo identification 
• Driver’s licences 
• Police records checks 

Note: The above documentation will be requested by the Human Resources Division  should you be the successful applicant. If a Criminal Record Check is required, it will be  requested by Human Resources should you be the successful applicant. Please do not  submit your Criminal Record Check with your application. 

Accommodation

Reasonable accommodations are available upon request for all  parts of the recruitment process. 

Privacy

Personal information on this form is collected under the authority of the  Municipal Act, c. 302, as amended, and will be used to determine eligibility for  employment. Questions about this collection of personal information should be directed  to the Human Resources Division, 125 Syndicate Ave Suite 42, Thunder Bay, Ontario,  P7E 6H8, Telephone: 625-3866

Condo Authority Tribunal Job Posting – January 15, 2026
Vice-Chair

Background

The Condominium Authority Tribunal (CAT) is an adjudicative tribunal dedicated to resolving certain types of condominium-related disputes. The CAT is Ontario’s first fully online tribunal and uses an online dispute resolution system (CAT-ODR) to help people resolve their disputes conveniently, quickly, and affordably.

 The CAT has exclusive jurisdiction to hear and to make legally binding and enforceable decisions about certain types of disputes under the Condominium Act, 1998. The CAT can currently, accept applications about a range of issues including Condominium Records, Pets and Animals, Vehicles, Parking and Storage, Noise, Odours, Vibration, Light, Smoke and Vapour, and Compliance with Settlement Agreements.

 The CAT is part of the Condominium Authority of Ontario (CAO). The CAO provides services and resources for condominium communities. These include:

• easy-to-use information to help owners and residents understand their rights and responsibilities
• mandatory training for condo directors
• resources to help condo owners and residents resolve common issues
• an online dispute resolution service through the CAT

Role Purpose

The CAT Vice-Chair provides adjudicative leadership and operational support to the Condominium Authority Tribunal (CAT). The Vice-Chair resolves complex disputes, mentors Tribunal Members, leads special projects, and supports the continuous improvement of Tribunal processes and stakeholder engagement. The Vice-Chair acts as a key representative of the Tribunal and may act in the place of the Chair as delegated.

This is a fixed-term contract for 2 years.

Key Responsibilities

Adjudicative Leadership & Dispute Resolution

• Resolve complex or novel cases brought before the Tribunal, utilizing advanced dispute resolution methods. 
• Supervise and support Tribunal Members in handling challenging legal or procedural issues. 
• Promote best practices in decision-making and ensure consistency and quality in Tribunal decisions. 
• Lead the review of draft decisions in accordance with the Tribunal’s decision review policy. 
• Monitor developments in administrative and condominium law, identifying impacts on the Tribunal.

Team Leadership & Member Support

• Provide day-to-day guidance, mentorship, and assistance to assigned Members.
• Participate in the assignment of work and performance assessment of Members.
• Support the professional development of Members through training and ongoing education.
• Provide input into responses to public complaints regarding Members.

Tribunal Adjudicative Operations & Quality Assurance

• Contribute to the planning and implementation of operational changes and new initiatives.
• Advise on and draft documents related to Tribunal policies, practices, rules, communications, online content, training, and other resources.
• Ensure quality assurance of Tribunal operations, including public-facing communications and adherence to performance timelines.
• Lead committees and special projects as assigned by the CAT Chair. 
• Foster a culture of excellence, integrity, and innovation within the Tribunal.

Stakeholder Engagement & External Representation

• Under the direction of the CAT Chair, represent the Tribunal in external communications and stakeholder relationships.
• Develop public information and instructional materials/guides regarding the CAT’s jurisdiction and processes.

Platform & Process Improvement

• As the adjudicative expert, support the implementation of modern technologies, platform improvements, maintenance, and approaches to improve access to justice.
• Identify opportunities to enhance adjudicative processes and operational efficiency.

Qualifications 

• All qualifications required of a CAT Member, plus: 
• Demonstrated leadership skills, tact, and judgment to guide, mentor, assign, review, and support Members. 
• In-depth understanding of the professional, institutional, legal, policy, and community context in which the Tribunal and the Condominium Authority of Ontario operate. 
• Detailed knowledge of administrative law, Tribunal rules, policies, and procedures. 
• Advanced practical experience in dispute resolution, including online systems. 
• Experience managing part-time tribunal members and tribunal staff. 
• Effective communication, interpersonal, and mentoring skills. 
• Excellent writing skills for clear, complete, and concise decisions and constructive review of draft decisions. 
• Commitment to accountability and governance practices of both the Tribunal and the Condominium Authority of Ontario.

Working conditions/environment

This role is remote, but candidates are required to reside in the province of Ontario

Hiring Range

The base salary range for this position is 159,154 CAD to 181,921 CAD, and the actual starting salary will be based on factors such as skills, relevant work experience, education, etc. In addition, you will also be eligible to participate in CAO’s employee benefits plans and group RRSP program as per CAO’s policy

Disclaimer

We thank everyone for their interest in joining our dynamic team, but due to the volume of applications, only those qualified will be contacted.

CAO is an equal opportunity employer, encouraging workplace diversity. All qualified individuals will be considered without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, marital status or any other characteristic protected by law.

CAO welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. You can email CAOhumanresources@condoauthorityontario.ca for any request.

Please send your application to :
CAOhumanresources@condoauthorityontario.ca